The Essential Managerial Toolkit

Activate your department’s potential with performance enhancement tools that maximize individual and team capabilities. Bring out the best in your people by developing your skills as a coach/manager – and inspire them to self-motivate from within. As you begin to consistently integrate new coaching skills in your management style, you will notice real-time improvements in your team’s productivity, efficiency, positive attitude and service focus.

This highly interactive, fun and reflective workshop is conducted in a fail-proof environment where you can experience the synergy of connecting with other highly-motivated managers to learn, practice, sharpen and master new skills. Increase your job satisfaction from within – all while meeting or exceeding your performance and productivity goals.

You will learn to:

• Recognize, develop and integrate your own coaching style through active role-play
• Identify coaching opportunities in the work environment
• Model a winning attitude to your team
• Maximize productivity and s upport your team to break through obstacles and common avoidance maneuvers for improved individual performance
• Accelerate engagement and learning in new team members
• Allocate your time, energy and resources amongst your “A”, “B” and “C” players for maximum impact as a coach/manager
• Ask powerful questions to expand the capacities of your highest producers
• Empower staff to accept greater responsibility
• Engage with team members in ways that avert defensiveness and resistance
• Structure powerful and compelling team meetings for greater productivity
• Hold the vision and focus for your team as they gain greater self-awareness and self-mastery
• Master the delicate balance between evaluation and validation
• Resolve conflict and difficult situations with ease
• Provide feedback in a way that motivates and inspires
• Understand the difference between an acknowledgment and a compliment and when to use each
• Cut to the bottom line more quickly and effectively
• Instill a wide-spread commitment to teamwork to increase productivity across the board

Who will benefit:

• Managers responsible for staff development
• Supervisors and team leaders who want to support exceptional staff performance
• Line managers who want an effective, structured method for monthly one-to-ones, or who wish to further develop staff capabilities

Logistics:

• Participants: 6 to 15 (max)
• Format: 2-3 day onsite intensive with 2 Learning Facilitators
• Integration Support :
  • 45-60 day integration support via teleclass
  • 12 integrative exercises
  • 3 private coaching sessions for each participant