Activate your department’s potential with performance enhancement tools that maximize individual and team capabilities. 

Bring out the best in your people by developing your skills as a coach/manager—and inspire them to self-motivate from within. As you begin to consistently integrate new coaching skills into your management style, you will notice real-time improvements in your team’s productivity, efficiency, positive attitude and service focus.

This highly interactive, fun and reflective workshop is conducted in a fail-proof environment where you can experience the synergy of connecting with other highly-motivated managers to learn, practice, sharpen and master new skills. Increase your job satisfaction from within while meeting or exceeding your performance and productivity goals.

you will learn to:

  • Recognize, develop and integrate your own coaching style through active role-play

  • Identify coaching opportunities in the work environment

  • Model a winning attitude to your team

  • Maximize productivity, and support your team to break through obstacles and common avoidance maneuvers for improved individual performance

  • Accelerate engagement and learning of new team members

  • Allocate your time, energy and resources among your “A”, “B” and “C” players for maximum impact as a coach/manager

  • Ask powerful questions to expand the capacities of your highest producers

  • Empower staff to accept greater responsibility

  • Engage with team members in ways that avert defensiveness and resistance

  • Structure powerful and compelling team meetings for greater productivity

  • Hold the vision and focus for your team as they gain greater self-awareness and self-mastery

  • Master the delicate balance between evaluation and validation

  • Resolve conflict and difficult situations with ease

  • Provide feedback in a way that motivates and inspires

  • Understand the difference between an compliment and an acknowledgment, and when to use each

  • Cut to the bottom line more quickly and effectively

  • Instill a wide-spread commitment to teamwork that increases productivity across the board

who will benefit:

Anyone who wishes to hone their communication skills and are responsible for advancing the sales process through or with a sales force, including:

  • Managers responsible for staff development

  • Supervisors and team leaders who want to support exceptional staff performance

  • Line managers who want an effective, structured method for monthly one-to-ones, or who wish to further develop staff capabilities


  • Participants: 6 to 15 (max)

  • Format: 2-3 day onsite intensive with two learning facilitators

  • Integration support:

    • 45-60 day integration support via teleclass

    • 12 integrative exercises

    • 3 private coaching sessions for each participant